Shipping Policy

Thank you for shopping with Goyal Traders. This Shipping Policy explains how we handle the delivery of your orders placed on our website.

1. Shipping Locations

We currently ship across [India/your country name] and selected international locations. If your location is not serviceable, we will contact you to discuss alternatives or issue a full refund.

2. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive an email confirmation with tracking details once your order has been shipped.

3. Delivery Timeline

Estimated delivery time depends on your location:

  • Metro cities: 3–5 business days

  • Other locations: 5–10 business days

  • Custom-made or bulk orders: May take 10–15 business days

Please note that delivery timelines are estimates and may vary due to logistics delays, weather, or other unforeseen events.

4. Shipping Charges

  • Standard Shipping: [₹X or FREE] for orders above [₹X threshold]

  • Express Shipping (if available): Additional charges may apply

  • Shipping fees (if any) are calculated at checkout based on location and order value.

5. Order Tracking

Once your order is shipped, you will receive an email or SMS with the courier tracking number and a link to track your order.
If you have not received your tracking details within 3 days, please contact us.

6. Delivery Partners

We partner with reputed courier services such as [Delhivery, Blue Dart, DTDC, India Post, etc.] to ensure safe and timely delivery.

7. Missed Deliveries

If a delivery attempt fails, the courier may retry delivery or contact you. It is your responsibility to provide accurate shipping information and be available to receive the parcel.

8. Damaged Packages

If you receive a damaged or tampered package:

  • Please refuse delivery and inform us immediately at info@goyal.com.

  • If you accept the package and later find the item damaged, contact us with photos within 48 hours of delivery.

9. International Shipping (if applicable)

  • Duties, taxes, and customs fees (if any) are the responsibility of the recipient.

  • Delivery timelines may vary depending on customs clearance in your country.

10. Contact Us

For any questions related to shipping or delivery, please contact:

Goyal Traders
Email: info@goyal.com